At TV Bazar, we aim to offer a transparent and customer-friendly purchasing experience. This policy outlines the terms related to order cancellation and refunds.

1. Order Cancellation

  • Cancellation requests must be made before the product is dispatched.

  • Once an order is dispatched or delivered, cancellation requests may not be accepted.

  • Cancellation requests must be placed through our official contact channels.

2. Cancellation Approval & Charges

  • Cancellations approved before dispatch may be processed without charges.

  • In certain cases, processing or handling charges may apply and will be communicated to the customer in advance.

3. Refund Eligibility

  • Refunds are applicable only for approved cancellations or confirmed manufacturing defects, strictly as per brand policy.

  • Refunds are not applicable for physical damage, misuse, power fluctuation issues, or unauthorized repairs.

4. Manufacturing Defects & Replacements

  • Any manufacturing defect must be reported immediately at the time of delivery or within the brand-specified timeframe.

  • All defect claims are subject to brand inspection and approval.

  • Replacement or refund will be processed as per the respective brand’s policy.

5. Refund Process

  • Approved refunds will be processed using the original mode of payment.

  • Refund processing may take 7–10 business days, depending on bank or payment gateway timelines.

6. Non-Refundable Items

  • Products that have been installed, used, or damaged after delivery are not eligible for refund.

  • Assured gifts, accessories, or promotional items are non-refundable and non-exchangeable.

7. Policy Updates

  • TV Bazar reserves the right to modify or update this Cancellation & Refund Policy at any time without prior notice.

8. Contact Information

For cancellation or refund-related queries, please contact:

TV Bazar / Bishnoi Wholesales
📞 Phone: +91 90359 70554
📧 Email: support@tvbazar.in

📍 Address:
Bishnoi Wholesales
Bishnoi Tower,
Sorbhadmat Galli,
New Myadar Oni,
Hubballi – 580020,
Karnataka, India